How to proceed for a subscription refund?

If you've recently subscribed and found that it doesn't meet your needs, you're covered by a straightforward 15-day Money Back Guarantee Policy. 

We are committed to customer satisfaction, offering new users the flexibility to reassess their decisions within the first two weeks. This guide outlines the necessary steps to successfully claim a refund, ensuring you understand how to navigate the process smoothly and without hassle.

How to Contact Upmetrics Support for a Refund? 

To begin the refund process, you must need to contact Upmetrics support via email at [email protected].

Make sure to use the registered email associated with your account to send the refund request. Include necessary details such as your account information and any specific reasons for the refund to help expedite the process.

NOTE: Refund requests are only granted within 15 days of purchase. Any requests made after this timeframe cannot be processed.

Details Required to Process Your Refund:

To help us review and complete your refund request, users have to email us the following information:

• Your full name and the email address you used to register your Upmetrics account.
• Your purchase information such as the plan you bought and the date of payment or subscription invoice.
• A short reason why you’re asking for a refund.

Understanding the 15-Day Money-Back Guarantee:

With Upmetrics, every user benefits from a 15-day money-back guarantee. This means you can reconsider your subscription decision for any reason within fifteen days of your initial purchase. To take advantage of this guarantee, remember to initiate your refund request within these 15 days, even if you have already decided to cancel your subscription.

For a more detailed explanation of the refund policy, you can visit Upmetrics Terms and Policies.

We at Upmetrics are dedicated to supporting entrepreneurs and business planners like you. If you find within the first 15 days that our platform isn’t a perfect fit, the process to receive a refund is clear and straightforward, ensuring you are completely satisfied.