How to Close/ Delete your account?

Are you considering deleting your account? Closing your account is a straightforward process, but it's important to do it right. 

this guide offers a step-by-step approach to help you close your account without complications. Whether you’re ending a project or just looking to tidy up your digital presence. 

Steps to Close/ Delete account: 

1
Start by logging into your account. Once logged in, navigate to the profile icon usually located at the top right corner of the screen.

Click on this icon and select "Account Settings" from the dropdown menu.

2
Inside the Account Settings, you will find the "Close Account" option. Click on this to start the process.

A pop-up will appear asking you to select a reason for closing your account. Select the applicable reason from the list provided to proceed.

3
After selecting a reason, you will be prompted to enter the current password of your account for security purposes.

Enter your password and click on "Close Account". This action will permanently deactivate your account, so make sure you are ready to proceed.

NOTE: Be aware that closing your account will immediately terminate any active paid subscriptions, and refunds for unused time will not be issued.

Before finalizing the closure of your account, ensure that you have backed up or transferred any valuable data you may need in the future. Once your account is closed, you may not be able to access this information.

Closing your account is irreversible. If you are certain about your decision, the above steps will guide you through the process smoothly and securely.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us